Public Offer for Online Learning Services

1. General Provisions

This document is an official offer (public offer) of “UAN ROYAL” LLC (hereinafter referred to as the “Provider”), addressed to individuals (hereinafter referred to as the “User”), to conclude an agreement for the provision of Spanish language online learning services via video communication tools through the website adelantess.com (hereinafter referred to as the “Website”).

Acceptance of this offer means the User’s full and unconditional agreement with all its terms.

2. Subject of the Agreement

The Provider undertakes to provide the User with Spanish language learning services in an online format, and the User undertakes to pay for these services under the terms of this offer.

3. Services and Delivery Procedure

• Services are provided remotely using video communication tools.
• The specific program, duration, and format of lessons are determined by the Provider and published on the Website.
• The start of services is coordinated with the User after the order confirmation.

4. Cost of Services and Payment Procedure

• The cost of services is publicly available on the Website.
• Payment is made by the User through an online payment platform specified by the Provider.
• The Provider may change the cost unilaterally, with such changes not applying to services already paid for.

5. Rights and Obligations of the Parties

The Provider shall:

• organize the learning process in the agreed format and terms;
• provide the User with up-to-date information on the schedule and program changes.

The User shall:

• provide accurate contact information;
• pay for services on time;
• use the provided materials solely for personal educational purposes.

6. Liability of the Parties

• The Provider provides services in accordance with the learning program but is not responsible for the User’s level of knowledge acquisition.
• The Provider does not guarantee that the User will achieve a specific result (e.g., a certain level of proficiency within a fixed time).
• The Provider is not responsible for communication network failures, equipment, or software issues on the User’s side.

7. Refund Procedure

• Refunds are possible only in cases provided for by the legislation of the Republic of Belarus.
• The User must submit a written refund request to the Provider with justification.
• The Provider decides on the refund individually, considering the services already rendered and incurred costs.
• If services have been partially provided, the refund is proportional to the unused part.

8. Validity of the Offer

• This offer takes effect from the moment of its publication on the Website.
• The Provider may change the terms of the offer without prior notice to the User.
• The new version of the offer takes effect upon publication on the Website.

9. Final Provisions

• The relations of the parties are governed by the legislation of the Republic of Belarus.
• All disputes shall be resolved through negotiations. If an agreement is not reached, the dispute shall be settled in court at the Provider’s place of registration.

This document has been prepared in Russian. For the convenience of users, it may be translated into English and Spanish. In the event of discrepancies, the Russian version shall prevail.